Xbox AI Chatbot By Microsoft-2024

Xbox AI Chatbot By Microsoft

Xbox AI Chatbot by Microsoft is now being tested to automate support duties. Microsoft has been testing an “embodied AI character” that animates in response to Xbox support inquiries, according to the Xbox AI Chatbot According to sources familiar with the company’s intentions, which were obtained by The Verge,.

Microsoft is working harder to integrate AI into its Xbox platform and services, which includes its Xbox AI chatbot.

Microsoft’s support documents for the Xbox network and ecosystem are accessible to the Xbox AI chatbot, which can handle game refund requests and provide answers to inquiries from the support website. Inside Microsoft, the Xbox chatbot is described as follows:

“This agent can help you with your Xbox support questions.”

In recent days, Microsoft broadened the testing pool for its Xbox chatbot, raising the possibility that the “Xbox Support Virtual Agent” prototype could eventually be able to answer support inquiries from all Xbox users. Microsoft gave The Verge confirmation that its chatbot is real.

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Haiyan Zhang, general manager of gaming AI at Xbox, said in a statement to The Verge, “We are testing an Xbox Support Virtual Agent, an internal prototype of an animated character that can query Xbox Support topics with voice or text.

“The prototype uses information from existing Xbox Support pages to make it easier and faster for players to get help with support topics in natural language.”

I’ve been informed that the Xbox chatbot is comparable to the automated support task builders Microsoft encourages its own clients to develop. Companies such as Vodafone, PwC, and others use Microsoft’s Azure AI Bot Service to create conversational AI bots.

The Xbox chatbot prototype from Microsoft is a part of a larger initiative within Microsoft Gaming to integrate AI-powered tools and features into the Xbox platform and developer tools. According to sources, Microsoft is also aiming to integrate AI capabilities into its Xbox platform and devices, as well as into the production of gaming content.

This involves testing AI games, experimenting with AI-generated art and components, and creating generative AI NPCs, which Microsoft has already started working on alongside In World.

For safety and moderation duties, such as Xbox platform content moderation, Microsoft is also thinking about developing AI-powered Copilots to assist with the enforcement and appeals procedures. Microsoft is also investigating the possibility of integrating AI-powered aides into games to offer gamers opportunities to obtain assistance while they play.

Within days after that all-hands conference, Microsoft hinted at an incredibly powerful next-generation Xbox, with Xbox VP Sarah Bond pledging “the largest technical leap you will have ever seen in a hardware generation.” I know that using AI will be a component of that technological leap.

Microsoft is obviously considering artificial intelligence (AI) in games, but the ways it manifests itself initially are unlikely to be the cutting edge approaches it is now discussing within.

Alternatively, when you’re attempting to figure out how to resolve an Xbox error code, it can show up as an animated smile.