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Why Railways Are Unaffected by Microsoft Outage

Why Railways Are Unaffected by Microsoft Outage

Why Railways Are Unaffected by Microsoft Outage

Here we will focus on some main reasons Why Railways Are Unaffected by Microsoft Outage such as the resilient backbone: CRIS Passenger Reservation System, Comprehensive Services Provided by CRIS, The Uniqueness of Indian Railways’ IT infrastructure and the Superiority of its IT system

CRIS also manages the Unreserved Ticketing System (UTS), Train Operations System (OTS), and Goods Freight System (GFS), collectively fortifying Indian Railways against such disruptions. This incident highlights the critical role of autonomous, robust IT systems in maintaining uninterrupted services.

The Resilient Backbone: CRIS Passenger Reservation System

Indian Railways’ IT and e-governance services are primarily handled by the Centre for Railway Information Systems (CRIS), which was founded under the Ministry of Railways. In 1999, CRIS created the Passenger Reservation System (PRS), primarily to deal with the Y2K issue. Since then, this system has undergone frequent updates to ensure that it continues to be dependable and effective while also meeting contemporary needs.

The PRS is essential for the reservation and administration of tickets for trips on suburban and fast trains. Because of its strong architecture and regular updates, it is more resilient to possible disruptions, like the most recent Microsoft outage. Therefore, despite the worldwide tech failure, ticket sales and reservation services at railroad booking counters continued as usual.

Comprehensive Services Provided by CRIS

The duties of CRIS go beyond the PRS. It is also in charge of the Unreserved Ticketing System (UTS), which handles daily ticket booking, reservation status inquiries, and ticket cancellations for millions of travelers. The efficient operation of railway services throughout India now depends heavily on this unified web platform.

CRIS not only provides passenger services but also creates and manages the Train Operations System (OTS). By giving railway workers access to real-time data on train statuses, track occupancy, and signaling, this technology maximizes train movements. It promotes safe and effective train operation in this way.

Additionally, CRIS oversees the Goods Freight System (GFS), automating the oversight of freight-related activities. This system guarantees the smooth movement of commodities throughout the nation by improving Indian Railways’ logistical capacities.

Indian Railways’ ability to withstand the Microsoft outage is evidence of the superiority of its IT system. Because of CRIS, Indian Railways is able to function relatively independently, in contrast to many other industries that mostly rely on outside IT services. Its resilience to outside interruptions arises from both its autonomy and the ongoing improvement of its systems.

Indian Railways carried on with minimal interruption, while airlines such as Indigo, SpiceJet, and Akasa had severe problems in their online check-in and boarding procedures, necessitating a switch to manual modes. This discrepancy highlights how strong Indian Railways’ IT infrastructure is in comparison to other industries.

Government Response and Assurance In response to the worldwide interruption, Ashwini Vaishnav, Minister of Information Technology and Electronics, gave the public comfort by saying that the Ministry was in communication with Microsoft. He announced that the incident had no effect on the National Informatics Center (NIC) network in the nation.

After the disruption’s technological source was found, updates were released to fix the problem.

On Friday, a global Microsoft outage caused widespread disruptions, yet Indian Railways remained unaffected, operating seamlessly. This resilience is credited to the Centre for Railway Information Systems (CRIS), which oversees key IT infrastructure, including the Passenger Reservation System (PRS). Developed in 1999 and regularly updated, the PRS ensures uninterrupted ticket issuing and reservations.

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